Our Services

1-Technical Consultation

Technical support hotline:

You ask, we answer
Knauf Egypt Technical Support Team consists of professionals in drywall system details, performances, architectural and engineered solution. We introduce the latest in Knauf German technology to the Egyptian market with passion and competency. We respond to all technical queries of architects, engineers, contractors, students and end-users efficiently and accurately.
In Knauf, all the products and solutions that we offer are intended to increase the quality of construction and decrease the costs of the project eventually while improving energy consumption efficiency and decreasing the buildings carbon footprint. The efficiency of the use of Knauf products with the consultation service we provide fulfills our role.
Our support team responds to technical queries within 2-4 working days of receiving them. Besides technical questions, extensive project consultations could be provided by our Project Consultation Services.

To contact us
Work hours: 9am-5pm from Sunday to Thursday
Number: 15085 (Technical support)
Projects e-mail: [email protected]

Detailed solution offers

Receive more than one consultancy at once!
Knauf meets the demands directly and rapidly through an expert technical team specialized in Knauf drywall systems, gypsum plaster, architectural and engineered solutions.
For high-end projects, our team assesses in calculating the required sound insulation, absorption values especially, for the projects. Knauf Technical Support Team also works on the detailed statics for exterior walls and thermal insulation calculations by accredited software.
Our support team responds to technical queries within 2-4 working days of receiving them. Besides technical questions, extensive project consultations could be provided by our Project Consultation Services.


2-On Site Visits

On-Site Consultation

We're ready to visit you whether in the office or on-site
According to the project phase, we're making more productive meetings to help you with your project specifications with all involved teams. For projects that are in the design phase; we are preparing system/product offerings and specifications, architectural details to speed up the design phase.
Besides preparing fully equipped technical information Blue File in terms of the projects which are at the bidding phase, our team visits the projects with you on the site to inspect the planned areas.
We are visiting projects which come across the implementation phase and we discuss the details with the field force to solve raised issues.
To have our consultation, please reach us via:
Work hours: 9am-5pm Sunday to Thursday
Number: 15085 (Technical support)
e-mail: [email protected]

Project Inspection

Projects built with our solutions are extremely important for us. Our responsibility toward our projects is not limited to the planning phase but also after construction.
“We work for long-term relations with our buildings as well.”
When the projects that we supported on the design phase starts the installation, we necessarily contact our clients. We're supporting new proposals and revision details that occur during construction; not just for the design team, we are also supporting the field workforce to get rapid and effective results with detailed accurate systems installations.
We are supervising the manufacturing process with the field workforce to monitor applications and revise our reports. We team up with our customers to develop optimal solutions in the form of recommendations by conducting worksite meetings. We keep in touch with the project to make a satisfaction analysis and also check the surface quality.
Besides, Knauf Training Department already started the 'Knauf Service'. The main purpose of this practice is to prevent problems during or after installation and increase customer satisfaction.
Service includes:

  1. New proposals review and details revision
  2. Installation process check-ins
  3. Application inspection and reports review
  4. Worksite meetings: satisfaction analysis and surface quality checks.


To request our project inspection, please reach us via:

  • Work hours: 9am-5pm Sunday to Thursday
  • Number: 15085 (Technical support)
  • e-mail: [email protected]